Set Up Spectrum Voicemail from your Home Phone
To set up your voicemail from your home phone follow these steps:
- Dial *98 from your home phone
- Now enter the last four digits of your home phone number (this is going to be your pin for now)
- When asked, dial the permanent four-digit pin for your phone and press #, You may be asked to enter the same number again for confirmation purposes.
- When asked, state your Name and then press #.
To view your voicemail messages, you must enter your permanent PIN. If you’d rather, you can skip this step by using Voice Zone. To avoid entering your PIN, quickly do the following actions:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Select the Voicemail PIN settings options
- Now check off the box stating PIN Skip
- Now select Save Changes
To change your PIN:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Select the Voicemail PIN settings options
- Now select Change My Voicemail PIN and enter your new PIN
- Now Save the changes you made
Readable Spectrum Voicemail
The Readable Voicemail feature converts your voicemails into text messages that you may then receive on your mobile device via email or text message. The first 45 seconds of the message are only covered by these transcriptions. If the messages are lengthier, you’ll need to listen to them again.
Use these procedures to set up legible voicemail:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Now Select Readable Voicemail
- Now check off the Transcribe my Voicemail Messages box
- If you want to be notified via email, then enter your email address and press add button
- If you wish to be notified via text message on your phone then choose your mobile service provider and enter your number and then click Add.
- Don’t forget to save the changes.
Save Spectrum Voicemail to your computer
To save your voicemail to your computer, use the following steps:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Now open Voicemail Settings
- Select Download
- Now check off the audio file checkbox and click download
- Once the download is finished open the file and save it wherever you want on your computer.
If you have any problems, you can call the phone number for Charter’s customer service to receive immediate assistance.